My cable is out. It went out last Tuesday, the fourth. Initially, it was the internet and the TV but now it appears to only be the TV. Let me preface this by saying it was just a short time ago brought to my attention that the cable company recently went into private ownership and was previously a state run entity. With that knowledge, I went into this with low expectations. I was not disappointed.
First call to the cable company on Wednesday where I explained that my cable was out for both TV and the internet. I went through the obligatory restarting and re-plugging to no avail. The technician scheduled a maintenance call for sometime in the next few days.
I wait until Monday, I call back and ask if my maintenance call is still scheduled after receiving a vague email that they had tried to call me and, no worries, they could see everything was working fine. The guy on the phone could not find a technician scheduled for me. I guess because it had been cancelled by whomever emailed me to tell me, "no worries, everything is good".
This time the technician tells me he will schedule a time to come out and that they will call first to get my door codes. Why suddenly a time has to be scheduled, I have not a clue. Yet, another phantom phone call. The date they can come is not until the 22nd. That was ten days away. For real? I tried to explain it was unreasonable to wait what would amount to three weeks to have my stuff fixed. It fell on deaf ears. It was the way it was. Ten days.
I asked to speak to a supervisor. There was none, you had to email. I sent an email. Crickets. Ah, state run enterpises -- the gift that keeps giving. Sort of like Jason, you think it's been killed dead but the mentality lives on.
Miraculously, the internet is back up. The TV, not so much. I don't really watch TV so it's not much of a big deal other than the principle. Except those 6 hours of The Hills I caught on the local channels last Sunday. Ugh, that Spencer...he is so diabolical.